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I am writing to express my concern regarding a package that I ordered 14 days ago, which has yet to arrive. Despite receiving confirmation of shipment, there has been no update on its status, and tracking information remains unchanged. This delay is quite frustrating, as I was relying on the timely delivery of this package for an important occasion. I would appreciate any assistance in locating my order and ensuring its prompt delivery. Thank you for your attention to this matter.
